Support and Frequently Asked Questions

Step 1:  Validate your web page's HTML or XHTML.

The most common reason a MoneyToys™ calculator does not appear as expected is because the web page's HTML (or XHTML) has simple errors.  Here's a great online tool that will check your web page:  http://www.onlinewebcheck.com/check.php

If you have questions about installation, please review our list of frequently asked questions. And, of course, we invite you to contact us when we can help!

Frequently Asked Questions

Here you'll find answers to some of the more frequently asked questions about MoneyToys financial calculators.  If you have a question that isn't answered below, please use our online contact form and ask us!

Most Frequently Asked:
  Why do I see a Red X instead of the calculator?
  red x instead of java

Purchasing Questions:
1.  How do I buy a MoneyToys™ calculator?
2.  How much do MoneyToys™ calculators cost?
3.  Purchasing the entire collection will save me money, but I don't need all of the calculators.  If I purchase the entire collection am I required to use all of the calculators on my web site?
4.  Why are MoneyToys™ less costly than web calculators from so many other companies?
5.  Is there an annual or recurring license fee?
6.  Will I pay for upgrades?
7.  Can I read the license agreement before I buy MoneyToys™?

Technical Questions:
8.  How do I install MoneyToys™ calculators on my site?
9.  How do I install Java™ on my computer?
10.  Can I change the calculators' colors so they look like the rest of my site?
11.  Can I change the default values so they reflect my market area?
12.  How do I ask for help if I need assistance installing MoneyToys™ calculators?
13.  On what web servers will MoneyToys™ financial calculators work?
14.  Does my web hosting account permit me to install MoneyToys™?
15.  Why do I see only a gray box on my web page where the calculator should be?
16.  Should I use the APPLET element or the newer OBJECT element to display the MoneyToys applet?
17.  What is an APPLET element?


How do I buy a MoneyToys™ calculator?

A.  It's easy!  You may order MoneyToys™ financial calculators online from our order page at:  MoneyToys™ Order Page.

How much do MoneyToys™ calculators cost?

A.  Individual MoneyToys™ calculator applets cost $24.95 USD.  Discounts are available for those who wish to purchase in quantities.

The most cost-effective way to purchase MoneyToys™ calculators is to buy the entire collection of 17 web site calculators.  The Bundle of MoneyToys™ is available for $89.95 USD.

(All prices are in US Dollars.  Prices and features subject to change without notice.)

Purchasing the entire collection will save me money, but I don't need all of the calculators.  If I purchase the entire collection am I required to use all of the calculators on my web site?

A.  Purchasing the entire collection of MoneyToys™ will save you money if you wish to use more than 3 of the calculators on your web site.  It's important to know that you are not required to install all 17 of the MoneyToys™ on your web site if you purchase the entire collection.  You may choose to install only those that meet your immediate needs.  Then, in the future, as your needs change, you will be licensed to install all.

Why are MoneyToys™ less costly than web calculators from so many other companies?

A.  After a MoneyToys calculator is installed it requires no additional effort on your part or on our part.  (Though you can change the colors and default values whenever you wish.)  MoneyToys web calculators perform financial calculations based upon well-known mathematical formulas.  These mathematical formulas do not change.

Some software companies require annual license fees or require that their customers pay monthly hosting fees to connect to calculators on the companies' servers.  Not so with MoneyToys!  You get stable, proven financial calculators that you can install and forget while they continue to add value to your web site!

Is there an annual or recurring license fee?

A.  No!  There are no annual or recurring fees.  Your purchase allows you to use the MoneyToys™ calculator on your web site without paying annual licensing fees!

Will I pay for upgrades?

A.  No!  Upgrades are available at no additional charge.

Can I read the license agreement before I buy MoneyToys™?

A.  Yes!  We encourage you to read the license agreement before you purchase.  It's available online at:  MoneyToys™ License Information.

How do I install MoneyToys™ calculators on my web site?

A.  Installation instructions for each of the MoneyToys web site calculators are available from the Installation Instructions web page.

How do I install Java™ on my computer?

A.  The easiest way to install the Java Runtime Environment is to visit http://www.java.com/ and download Free Java Software for your computer.

Can I change the calculators' colors so they look like the rest of my site?

A.  Yes!  The colors are determined by you in the HTML code used to display the calculator on your web page.  Instructions and sample color schemes are included with each MoneyToys™ calculator.

Can I change the default values so they reflect my market area?

A.  Yes.  While you may wish to use the default values provided with the calculators, you can easily change the default values so that the initial numbers displayed in the MoneyToys calculator.

How do I ask for help if I need assistance installing MoneyToys™ calculators?

A.  Installation instructions are included with each MoneyToys™ calculator.  However, if you require support during the installation, please use our online contact form.

In addition to providing answers to your questions, we'll actually look at your web page and help you fix any problems with the installation code!

On what web servers will MoneyToys™ financial calculators work?

A.  MoneyToys™ financial calculators are designed to be server-independent.  These calculators are loaded from your web server with the web page and are displayed in your visitors' web browsers.  All of the calculations are performed on your visitors' computers and not on your web server.

MoneyToys™ can be installed on your web site hosted on any web server that will deliver content to web browsers.  They'll "run" on Unix, Linux, Apple or Windows®-based web server.

Does my web hosting account permit me to install MoneyToys™?

A.  Professional-level hosting accounts do permit the installation of java applets.  In order to know for sure, the question to ask your web host is:  "Am I able to install java applets on my web site?"  Your web host will have a ready answer.

Why do I see only a gray box on my web page where the calculator should be?

A.  There are three common reasons an applet displays as a gray box (and all are easily fixed):

1.  The applet's *.jar file is not in the same directory on your server as the html page.  The applet's *.jar file must be in the same directory as the web page that displays it.

2.  Errors in your web page's HTML prevent a web browser from parsing the page and displaying it properly.  You can easily validate your web page by using a free, online HTML validator.  Two excellent HTML validators are the CSE HTML Validator Lite and the W3C Markup Validation Service:

Here's a great online tool that will check your web page:  http://www.onlinewebcheck.com/check.php

You can access the W3C Markup Validation Service, a free validation service, by clicking this link: http://validator.w3.org/

3.  Your applet tag has an error in it.  You can check for errors by comparing your applet tag to the sample installation instructions provided with the MoneyToys™ applets.

Finally, please know that you can always contact us and we'll be happy to review your web page to identify any installation problems.  Please use our Contact Form and in your message provide the URL to the page you wish us to review for you.

Should I use the APPLET element or the newer OBJECT element to display the MoneyToys™ applet?

A.  It's true that the APPLET element has been deprecated in HTML 4.0 and replaced by the OBJECT element.  However, because the browsers that currently support the OBJECT element do it in a buggy manner, we continue to recommend that you use the APPLET element.  Across the board, APPLET continues to be the more reliable method of placing applets in your web page.

What is an APPLET element?

A.  An APPLET element is the HTML instruction that embeds an applet into a web page.  In this case, it's simply the piece of code that displays a MoneyToys™ calculator in your web page.  You can click here to see a sample APPLET element.

Why do I see a Red X instead of the calculator?

A.  There are three reasons a Red X displays instead of the calculator:

1.  The calculator's *.jar file is not in the same directory on your server as the html page.  The calculator's *.jar file must be in the same directory as the web page that displays it.

2.  HTML errors prevent a web browser from displaying a web page properly.  You can easily validate your web page by using a free, online HTML validator.  Two excellent HTML validators are the CSE HTML Validator Lite and the W3C Markup Validation Service:

Here's a great online tool that will check your web page:  http://www.onlinewebcheck.com/check.php

You can access the W3C Markup Validation Service, a free validation service, by clicking this link: http://validator.w3.org/

3.  Your calculator's applet tag has an error in it.  You can check for errors by comparing your applet tag to the sample installation instructions provided with the MoneyToys™ calculator.

Finally, please know that you can always contact us and we'll be happy to review your web page to identify any installation problems.  Please use our Contact Form and in your message provide the URL to the page you wish us to review for you.